Privacy Policy

Who We Are

noravianelto operates as a comprehensive financial education platform, providing sales technique training and professional development resources across Australia. Our platform connects learners with expert-led courses designed to enhance professional capabilities in financial services and sales methodologies.

We're based in Adelaide and serve professionals throughout Australia who are seeking to advance their careers through structured learning programs. This policy explains how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

We collect information that you provide directly to us and information that's automatically gathered when you use our platform. This helps us deliver personalized learning experiences and improve our services.

• Personal identification details including name, email address, and phone number when you register for courses
• Professional information such as current role, industry experience, and career objectives
• Payment information processed through secure third-party payment processors
• Learning progress data including course completions, quiz scores, and engagement metrics
• Technical information like IP address, browser type, and device information
• Communication preferences and feedback you provide through our platform

How We Use Your Information

Your information helps us create better learning experiences and maintain our educational platform. We use this data responsibly and only for legitimate business purposes related to your education and our service delivery.

• Delivering course content and tracking your learning progress across our programs
• Processing payments and managing your account access and subscription details
• Sending important updates about courses, schedules, and platform improvements
• Providing customer support and responding to your inquiries or technical issues
• Analyzing platform usage to improve course content and user experience
• Complying with legal obligations and protecting our legitimate business interests

Data Sharing and Third Parties

We work with carefully selected partners to deliver our educational services effectively. We never sell your personal information, and we only share data when necessary for service delivery or legal compliance.

• Payment processors who handle transaction security and billing operations
• Email service providers for delivering course communications and updates
• Analytics providers who help us understand how our platform is used
• Cloud storage providers who securely host our educational content and data
• Legal authorities when required by Australian law or to protect our users

All third-party partners are bound by strict confidentiality agreements and must comply with Australian Privacy Principles. They can only use your information for the specific services they provide to us.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and verify your identity before processing any changes.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security practices are regularly reviewed and updated to address emerging threats.

• End-to-end encryption for all data transmission between your device and our servers
• Secure server infrastructure hosted in certified Australian data centers
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication options for enhanced account protection
• Staff training on data protection principles and secure handling procedures
• Incident response procedures to address any potential security breaches promptly

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and business needs.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place to protect your privacy.

Any international transfers comply with Australian Privacy Principles and include contractual protections that require the same level of data protection you would receive in Australia. We regularly review these arrangements to ensure ongoing compliance.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to improve your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

• Essential cookies that enable core platform functionality and secure login processes
• Performance cookies that help us understand how users interact with our courses
• Preference cookies that remember your settings and customize your experience
• Analytics cookies that provide insights into platform usage and improvement opportunities

Policy Updates and Changes

We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or data protection practices. When significant changes occur, we'll notify you via email and provide a clear summary of modifications.

Minor updates will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.